Tuesday, May 22, 2012

spending + smiling / part 2

It's been a while since I first wrote on the spending-smiling principle.

It's an interesting time in my life to talk about money. My husband and I just became debt free, we shifted our monthly charitable giving, and I gave to my first political campaign. We got more medical bills then we expected, but we got more freelance jobs than we anticipated. We've started coupon clipping, but somehow that seems to make us buy more groceries...

In any case, I followed through. Whether or not anyone reads this blog, in this instance, it became my anchor of accountability. So when I exited the highway on my way home from work and saw a man asking for money, I pulled out a larger bill than I normally would have. I put my trust in the person I gave the money to and the God who I believe prompted me to give, instead of worrying about what the person may or may not spend it on.

But I'll be honest, it didn't feel that great. I don't regret doing it, but I'm not sure if I was happier for it. Now, there is self-reflection that comes out of that lack of cheerful giving and what it says about the state of my heart. I was obedient but not joyful--and that post-Ninevah state is not where I want to be.

However, this is a nonprofit marketing blog and that's what I will focus on here--mainly in dealing with the question: Why doesn't money buy happiness as easily as Michael Norton claimed? Well, I think it comes down to his methods.

Remember, he gave money to people so they could spend it on others. It wasn't their money to start with. In fact, the subjects of his study didn't really have a choice as to whether they'd spend that money on themselves or not. They only had a say in what hands, other than their own, the money (or its results) would land in.

This mirrors a "click to give" site, where it costs nothing for the public to give. This is like sharing your cause of choice on Facebook. This is like using free stickers with breast cancer awareness ribbons to seal your letters. All good things, but they don't require much self-sacrifice, at least not in terms of the advocate sacrificing his or her own money.

clicktogive.com
So how do we engage givers using this principle (that when one is given money, they are happier spending it on others than spending it on themselves)? I've seen a few examples worth noting.

Matching gifts
Who isn't happy to see their dollar go further? By offering a match of $1, $2, or $3 per donor dollar (though I've heard that studies show dollar-for-dollar matching actually is the most effective), donors are given "free" money to their cause for each contribution they make.

This also can be seen in an eco-conservation program, like the energy recovery fund at our college which offers ROI through the cost-savings that result from energy conservation.
calvin.edu/go/cerf
Tax return messaging
Ask donors to give what they didn't know they had--their tax return money! They likely haven't budgeted for their return, so if spending this unexpected cash on someone else really does increase happiness, you do donors a favor by helping them fund a literacy program instead of a weekend at the beach.

Best of both worlds
Help your cause, help yourself! That's the motto behind gifts for donors--calendars, address labels, magazine subscriptions, etc. Make the donor happier in a tangible (but inexpensive) way as you put their gifts at work in the world.

It's up to us as marketers to appeal to a donor's natural desire for easy giving. And, in the end, it's up to us as donors to strive for something more than just easy.

Just my two cents...match it with yours and drop me a line.

Thursday, May 10, 2012

power of a story

A large part of marketing a nonprofit is storytelling.

http://www.calvin.edu/news/archive/fresh-sight

Even with all the resources Calvin can offer a student like Marcia Beare, passionate and compassionate learners like her give so much more back to the college's community.

Photo by Rick Treur


Tuesday, May 8, 2012

spending + smiling

So money can buy happiness. My boss sent me this video to prove it:



Michael Norton said it much better than I can. And of course, this principle supports what we do as nonprofits.

But I'd like to step away from the craft of marketing for a moment to look at the ways we, individually, miss our regular opportunities for this kind of happiness.

And make no mistake: I'm right there with you.

I challenge you to do one of the following giving exercises this week. My friends have been challenging me to do the same.

Then feel free to comment and let me know how it feels, and I will too.

Pay it backward
That person in line, in the drive-through, or at the table behind you--they could use a break and a blessing! Cover their tab or pay part of their bill ... as quietly as possible.

Unexpected gift
This week, when you see that gift that reminds you of someone, buy it for them. Don't save it for their birthday; give it to them just because.

Don't just drive by
Do you live in a community where you see people asking for money on the street? If you do, carry cash or buy hearty snacks to have on-hand in your vehicle the next time you see someone in need during your commute.

Give through DonorsChoose.org
Take Michael Norton's suggestion and visit DonorsChoose.org to support a school in your city or across the country.

Or ... invite a friend to lunch and pick up the check, send flowers to congratulate someone, sponsor a child, check with a local food pantry or animal shelter to see what items they need (and buy some), or find your own way to spread happiness through your giving!

I'm looking forward to hearing about it.